92kr Frequently Asked Questions

Creating a 92kr account takes under two minutes. Visit 92kr.app, click the registration button, fill in your full name, date of birth, email address or phone number, and choose a password. You must be at least 18 years old to register. Once submitted, a confirmation is sent to your contact details and your account is activated immediately for most players.

92kr may request identity verification at any point to confirm your age and identity. Accepted documents include your Pakistani CNIC, a valid passport, or another government-issued photo ID that clearly shows your full name and date of birth. Proof of address may also be requested. KYC is mandatory before large withdrawals are processed and is standard practice for all regulated platforms.

No. 92kr strictly enforces a one-account-per-person policy. Duplicate accounts are prohibited regardless of the reason. If two accounts are found to belong to the same individual, both will be reviewed, any bonus winnings will be voided, and the accounts may be closed. If you have accidentally created a duplicate, contact the 92kr support team immediately via live chat.

First, try the password reset option on the 92kr login page — a reset link is sent to your registered email or phone. If you no longer have access to that contact method, reach out to 92kr customer support via 24/7 live chat with your username and account details so the team can verify your identity and restore access securely.

To permanently close your 92kr account, contact the support team via live chat or email at [email protected] and request account closure. Any active balance will be reviewed in line with the 92kr Terms & Conditions. If you are closing the account for responsible gaming reasons, the team can also help you activate self-exclusion instead, which prevents re-registration during the exclusion period.

Log in to your 92kr account and navigate to the cashier section. Select JazzCash as your deposit method, enter the amount in PKR, and follow the on-screen instructions to complete the transfer from your JazzCash mobile wallet. JazzCash deposits are credited to your 92kr balance almost instantly in most cases. Make sure your JazzCash account is active and has sufficient balance before initiating the transfer.

Yes. 92kr accepts deposits via Easypaisa. The process is the same as JazzCash — go to the cashier, select Easypaisa, enter your deposit amount in PKR, and complete the transfer through your Easypaisa wallet or mobile banking app. Easypaisa deposits are generally credited within seconds. Minimum deposit amounts apply and are shown at the time of the transaction in the 92kr cashier.

Minimum deposit amounts on 92kr vary by payment method and are displayed in the cashier at the time of the transaction. For JazzCash and Easypaisa, minimums are typically accessible for most Pakistani players. Bank transfer minimums may differ. 92kr recommends checking the cashier directly for the latest figures as thresholds can change. There is no maximum deposit cap for standard verified accounts.

Yes, 92kr accepts bank transfers from major Pakistani banks including HBL, UBL, Meezan Bank, Bank Alfalah, and others. Select bank transfer in the 92kr cashier and follow the instructions provided. Bank transfers typically take longer than JazzCash or Easypaisa — allow up to 24 hours for the deposit to be credited. Ensure the transfer reference matches exactly what 92kr specifies to avoid delays.

Once 92kr approves your withdrawal request, JazzCash withdrawals are typically among the fastest options available, often arriving within a few hours of approval. Total processing time includes an internal review period of up to 24 hours for standard requests. Large or unusual withdrawal amounts may require additional verification. To speed up withdrawals, ensure your KYC documents are verified before submitting a request.

92kr does not charge platform fees on standard deposits and withdrawals. However, third-party payment processors such as JazzCash, Easypaisa, or your bank may apply their own transaction charges. USDT TRC20 transactions may be subject to network gas fees outside 92kr's control. Always check the fee schedule displayed in the 92kr cashier at the time of each transaction for the most accurate information.

92kr covers a wide range of cricket betting markets including match winner, top batsman, top bowler, total runs, over/under runs per over, method of dismissal, and live in-play betting on ongoing matches. PSL (Pakistan Super League) fixtures are prominently featured during the tournament, alongside international Test matches, ODIs, and T20Is involving Pakistan and other major cricket nations. Markets update in real time.

Yes. 92kr offers live in-play betting on cricket matches, allowing Pakistani players to place wagers while a match is in progress. Odds update dynamically based on the current state of the game. Live markets cover key events such as next wicket, runs in the current over, and match result as the game develops. A stable internet connection is recommended for the best live betting experience on 92kr.

92kr features a large selection of slot games from leading studios, with JILI slots being particularly popular among Pakistani players for their accessible gameplay and engaging themes. The 92kr slots lobby includes classic 3-reel slots, modern video slots with multiple paylines, and jackpot slots. Game availability may vary. You can browse the full catalogue in the Slots section of the 92kr platform after logging in.

Yes. 92kr is fully optimised for mobile play. The platform runs smoothly in the mobile browser on Android and iOS devices without requiring a separate app download. Pakistani players can access all features — including cricket betting, live casino, slots, deposits, and withdrawals — directly from the 92kr mobile site. No special setup is needed; simply open 92kr.app in your phone's browser and log in.

Yes. All casino games on 92kr are supplied by third-party studios that use certified random number generation (RNG) systems to determine outcomes. 92kr does not modify game results. RTP (return-to-player) percentages are determined by the supplying studio and are consistent with industry standards. 92kr does not operate a proprietary RNG — all game integrity rests with the certified studio software.

92kr offers a welcome bonus to newly registered players. The specific bonus amount, match percentage, and any free spins are displayed on the active promotions page at the time of registration. Welcome bonus eligibility requires a qualifying first deposit. All welcome bonus offers on 92kr are subject to wagering requirements as specified in the individual promotion terms. Check the promotions page for the current offer.

Wagering requirements specify how many times you must bet the bonus amount before any winnings from that bonus become eligible for withdrawal. For example, a 20x wagering requirement on a Rs 1,000 bonus means you must wager Rs 20,000 in total across eligible games before withdrawing. Not all games contribute equally to wagering — slots typically contribute 100% while live casino games may contribute less. Full details are in each offer's specific terms.

Yes. 92kr bonuses have an expiry period, typically stated in the specific promotion terms. If the wagering requirement is not met before the bonus expires, the bonus and any associated winnings will be forfeited. 92kr recommends reviewing the terms of each promotion at the time it is claimed to understand the expiry window. The support team can confirm the remaining time on any active bonus in your account.

No. Bonus funds on 92kr cannot be withdrawn until the specified wagering requirement has been fully met. Your real-money balance and bonus balance are tracked separately. You may withdraw your real-money balance at any time subject to standard withdrawal rules, but bonus funds and winnings generated from those bonuses are locked until wagering is complete. Attempting to withdraw early will typically result in the bonus being removed.

92kr rewards regular players through its ongoing promotions and loyalty schemes. Details of the current loyalty programme, including how points are earned and redeemed, are available in the promotions section of the platform after logging in. Pakistani players who engage regularly with cricket betting, live casino, or slots on 92kr are encouraged to check the promotions page regularly for reload bonuses, cashback offers, and special event promotions.

The minimum age to register and use the 92kr platform is 18 years. This is a strict requirement with no exceptions. By registering, you confirm that you are at least 18 years old. 92kr may request documentary proof of age — such as a CNIC or passport — at any time. Accounts found to belong to persons under 18 will be closed immediately and the matter may be reported to relevant authorities.

If you feel your gambling is becoming a problem, 92kr strongly encourages you to self-exclude. Contact the 92kr support team via 24/7 live chat or at [email protected] and request self-exclusion. You can choose a period of 6 months or opt for permanent exclusion. Once activated, your account is closed and you will not be permitted to open a new account during the exclusion period. This decision cannot be reversed before the period ends.

Yes. 92kr provides deposit limit tools that allow you to cap your daily, weekly, or monthly PKR deposits. Once a limit is set and confirmed, it takes effect immediately for reductions. Requests to increase an existing limit are subject to a 24-hour cooling-off period before taking effect. You can set or adjust deposit limits through your account settings or by contacting the 92kr support team directly via live chat.

92kr uses SSL/TLS encryption on all data transmitted between your device and the platform. Financial data is handled by PCI-DSS compliant payment processors — 92kr does not store full payment card numbers. Access to your account data is controlled through your personal login credentials and, where enabled, two-factor authentication. For full details of how 92kr handles your personal data, refer to the 92kr Privacy Policy.

The 92kr Responsible Gaming page provides full information about all available player protection tools, including deposit limits, session reminders, cooling-off periods, and self-exclusion. It also covers the 18+ age policy and guidance on recognising problem gambling behaviour. You can find it in the footer of every 92kr page. The support team is available 24/7 to activate any protective tool on your behalf immediately.